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Rental Car Customer Service Representative – Full Time | Great Pay | Paid Time Off | Car Rental Perks

Avis Budget Group

Detroit, MI
19 days ago
$16.00/hour

Job Description

Join Avis Budget Group as a Rental Car Customer Service Representative, where you'll engage with customers in a dynamic outdoor environment. Enjoy great pay, paid time off, and various employee benefits while assisting with the rental and return process.

Key Responsibilities

  • Assist customers in the rental and return process on airport lots
  • Check cars and enter information in a handheld device
  • Process rentals for loyalty customers
  • Assist customers at exit gates and check-in cars at return
  • Provide excellent customer service

Required Qualifications

  • Valid Driver’s License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts
  • Must be 18 years of age and legally authorized to work in the United States
  • Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
  • Regular on-site presence required

Preferred Qualifications

  • 6 months retail customer service experience in a fast-paced environment

Benefits & Perks

Bi-weekly hourly wageOn the job trainingPaid time offMedical, dental and other insuranceFlexible spending account for public transportation or parking expensesRetirement benefits (401k)Employee discounts on car rentals and purchases