Bank Agile Product Owner Senior (Fraud) (Hiring Immediately)
USAA
Colorado Springs, CO
1 month ago
$103,450 - $197,730
Job Description
Join USAA as a Senior Agile Product Owner to lead the Fraud Operations team in delivering impactful IT solutions. You'll prioritize work based on business outcomes while ensuring the voice of the customer is heard. This role offers the opportunity to drive strategic initiatives in a collaborative Agile environment.
Key Responsibilities
Communicate and drive the vision and strategy to stakeholders and team members
Work closely with Team-of-Teams Lead to clarify and align on business strategy
Translate business understanding into a clear vision for the agile team
Define and communicate acceptance criteria based on business requirements
Anticipate and solve complex issues using a data-driven approach
Act as 'voice of the end-user' and proactively seek customer feedback
Own and maintain the agile team backlog
Optimize the flow of value through the agile environment
Identify and manage risks associated with business activities
Required Qualifications
Bachelor’s degree or 4+ years of related experience
6+ years of experience in process improvement, project delivery, or business analysis
Knowledge of multiple technical software delivery methodologies (Agile, Waterfall, SAFe)
Advanced experience analyzing business requirements and process flows
Advanced knowledge of Process Engineering methodologies
Working knowledge of applicable banking, regulatory, compliance policies
Ability to communicate difficult concepts and negotiate effectively
Preferred Qualifications
2+ years in a Scaled agile environment as APO, Product Manager, Scrum Master, or Tech Lead
1+ years supporting Fraud, Claims, Data Transformation, or Workflow Applications in an agile setting
Previous experience as a requirement facilitator/writer in a waterfall environment
Previous experience in SAFE, SCRUM, Kanban, Kaizen Agile approaches
US military experience through military service or as a military spouse/domestic partner
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off program with holidays and volunteer hoursVarious wellness programsCareer path planning and continuing education assistance