Clinical Administrative Coordinator - Chandler, AZ
Optum
Chandler, AZ
15 days ago
$17.63/hour
Job Description
Join Optum as a Clinical Administrative Coordinator and play a pivotal role in improving health outcomes. You'll handle vital release of information requests while ensuring compliance with regulations and delivering excellent customer service. This full-time position offers comprehensive training and development opportunities in a supportive environment.
Key Responsibilities
Process all release of information (ROI) requests in a timely and efficient manner
Ensure accuracy and provide high-quality customer service
Safeguard and protect patient privacy and compliance with HIPAA regulations
Engage in direct customer service when applicable
Maintain knowledge of state laws and hospital policies
Required Qualifications
1+ years of experience in Healthcare Customer Service
Experience with Release of Information (ROI) and medical record releases
Experience with Microsoft Word, Excel, and Outlook
Ability to work onsite at Chandler Regional Medical Center
Must be 18 years of age or older
Preferred Qualifications
Experience with healthcare terminology
Experience with policy and procedures within Arizona state law, federal, and HIPAA regulations
Experience working in a hospital, physician's office, or medical clinic setting
A clerical or administrative support background
Experience working in a call center
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution4 weeks of on-the-job training