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ServiceNow Architect / Technical Lead

IBM

Herndon, VA
10 days ago

Job Description

Join IBM Consulting as a ServiceNow Architect / Technical Lead, where you'll collaborate with clients to enhance their hybrid cloud and AI journeys. Use your expertise to guide complex implementations and mentor a team, driving meaningful change and strategic solutions.

Key Responsibilities

  • Guide clients through complex ServiceNow implementations
  • Provide advice on best practices for ServiceNow and IBM
  • Understand customer critical business issues and outcomes
  • Draft solutions defining scope, timelines, assumptions, and dependencies
  • Incorporate IBM best practices and accelerators into ServiceNow

Required Qualifications

  • Expertise in ServiceNow platform
  • Strong leadership and mentoring skills
  • Proven interpersonal skills
  • Ability to manage change and ambiguity
  • Excellent time management