Join Conduent as a Call Center Representative in San Antonio, TX, where you'll be the first point of contact for clients' customers. Enjoy competitive pay, paid training, and the chance to make a real impact in a supportive environment.
Key Responsibilities
Manage high volume of inbound calls
Access cardholder accounts for information
Assist with inquiries regarding transactions and account statuses
Provide clear and accurate information
Process transactions via web-based applications
Maintain knowledge of company and client programs
Communicate empathetically and ensure compliance
Support team operations during peak times
Required Qualifications
Must be at least 18 years old
High School Diploma or equivalent
6 months of Customer Service, Call Center or Dispatch experience
Complete a background check, credit check, and security fingerprinting
Must be able to work onsite in San Antonio office
Preferred Qualifications
Effective communicator
Strong work ethic and problem-solving skills
Customer service enthusiast
Ability to navigate multiple screens and applications
Benefits & Perks
Paid trainingOvertime opportunitiesIncentive plan (up to $350/month)Comprehensive benefitsCareer growth opportunities