Join Zendesk as a Staff DevOps Engineer - Edge, where you'll build and manage a high-performance proxy tier and global CDN platform that handles billions of requests daily. Collaborate with a talented team to ensure the reliability and efficiency of critical systems that enhance customer experiences.
Key Responsibilities
Build and manage a high-performance proxy tier servicing billions of requests daily
Manage a global CDN platform
Collaborate with experienced engineers
Ship code to production and improve user experience
Review peers' code, changes, and deployment plans
Utilize modern technology stack including AWS, Kubernetes, Terraform, and Go
Required Qualifications
Proven experience with Go or Python
5+ years work experience in a DevOps or production engineer role
5+ years experience with edge-related technologies
Hands-on experience in shipping highly scalable server-side solutions
Hands-on experience working with Linux, Docker, and Kubernetes
Hands-on experience with AWS or similar cloud computing platforms
Preferred Qualifications
Deep experience in modern SaaS companies
Strong writing skills
Knowledge of caching solutions and CDN solutions
Experience observing systems via metrics and traces
Willingness to learn writing code in Go
Benefits & Perks
Hybrid work environmentOpportunities for bonuses and other incentivesInclusive workplace culture