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Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA

TTEC

Southaven, MS
26 days ago
$16/hour

Job Description

Join TTEC as a Spanish-English Bilingual Customer Service and Sales Representative and ignite your career while helping others. This remote role allows you to become a licensed healthcare insurance agent with all training and licensing fees covered by TTEC. Enjoy a supportive culture and a competitive salary.

Key Responsibilities

  • Assist individuals in understanding their coverages and selecting the right products
  • Provide full lifecycle customer service and sales
  • Respond to customer inquiries with compassion and active listening
  • Identify additional customer needs and help them upgrade products or services

Required Qualifications

  • Bilingual in English and Spanish
  • Minimum six months sales experience
  • High school diploma or equivalent
  • Strong customer service orientation
  • Integrity to follow HIPAA guidelines
  • Strong computer navigation skills
  • High speed internet (>25 mbps download and 10 mbps upload)

Preferred Qualifications

  • Aptitude, self-discipline, and tenacity to learn about becoming a licensed insurance associate

Benefits & Perks

FREE licensing course with paid study timeAll state licensing exam fees coveredBase wage of $16/hour while studyingPerformance-based bonuses after licensingHealthy benefits package including PTO, tuition reimbursement, health and wellness incentives