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Job Description
Join Crash Champions as a Collision Estimator, where you'll play a crucial role in guiding customers through the repair process and ensuring top-quality service. Your expertise in damage evaluation and customer management will be key to enhancing the customer experience at one of the fastest-growing collision repair brands in the U.S.
Key Responsibilities
Educate customers on vehicle repairs and insurance procedures
Complete initial and final estimates after damage evaluation
Manage repairs and ensure quality standards
Keep customers informed on the status of their vehicle
Pull and review data with Body Technicians
Handle disbursement paperwork and address exceptions
Required Qualifications
Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt to fast-paced environment
Preferred Qualifications
Knowledge of dealing with Insurance partners
Knowledge of multiple estimating systems (CCC One preferred, Mitchell & Audatex)
Benefits & Perks
Medical InsuranceDental InsuranceVision InsuranceGroup Life InsuranceDisability Insurance401k Retirement Plan with matchReferral Bonus5 Paid Holidays