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Job Description
Join Barnabas Health Medical Group as a Patient Services Representative, where you'll enhance patient satisfaction and operational efficiency. Your role includes managing patient visits, scheduling appointments, and performing clerical tasks, all while promoting a positive experience and ensuring patient safety.
Key Responsibilities
Perform patient check-in and check-out functions
Answer routine questions in person and over the telephone
Perform basic clerical functions such as copying, scanning, faxing, sorting, and distributing mail
Create and maintain health record information
Coordinate with insurance providers and handle pre-authorizations and certifications
Required Qualifications
High School Diploma or GED
Relevant experience and/or training
Understanding of patient satisfaction and safety
Strong oral and written communication skills
Attention to accuracy and detail
Ability to multitask and work under pressure
Ability to work independently and in a team environment
Travel may be required
Preferred Qualifications
Associate degree or bachelor's degree
Previous medical receptionist experience
Knowledge of medical terminology and EMR systems
Bilingual in Spanish and English
Benefits & Perks
Paid Time Off (PTO)Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort- & Long-Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through Partners