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Customer Service and Sales Representative - Remote USA

TTEC

Fort Mill, SC
25 days ago
$16/hour

Job Description

Join TTEC as a Remote Customer Service and Sales Representative, where you will enhance your career by becoming a Licensed Healthcare Insurance Agent. Enjoy a supportive work environment, comprehensive training, and the opportunity to make a difference in customers' lives.

Key Responsibilities

  • Assist individuals in understanding their coverages and selecting the right products
  • Provide full lifecycle customer service and sales
  • Respond to customer inquiries with compassion and active listening
  • Identify additional needs customers may have and help them to upgrade products or services

Required Qualifications

  • 18 years or older
  • Legally authorized to work in the United States
  • 6+ months of experience in the sales & marketing industry
  • High school diploma or equivalent
  • Speaks English
  • Able to work from home
  • High speed internet (>25 mbps download and 10 mbps upload)

Preferred Qualifications

  • Strong customer service orientation (empathy, compassion and listening skills)
  • Integrity to follow HIPAA guidelines on maintaining patient privacy
  • Strong computer navigation skills

Benefits & Perks

Supportive of career and professional developmentInclusive culture and community-minded organizationFREE licensing course and paid study timeAll state licensing exam fees coveredBase wage of $16/hr while studying for the state examHealth and wellness incentivesPTO and tuition reimbursement