Customer Service Advisor - Empower Military Families (Hiring Immediately)
USAA
Colorado Springs, CO
27 days ago
$54,550.00 - $97,750.00
Job Description
Join USAA as a Customer Service Advisor, where you'll empower military families through exceptional service and insurance advice. This full-time role offers a supportive work environment, extensive training, and the opportunity to make a significant impact in the lives of business owners seeking insurance solutions.
Key Responsibilities
Advise business owners on insurance and risk management
Use a consultative approach to determine customer needs
Build and maintain relationships between members and insurance carriers
Research industry trends and regulatory environments
Calculate Insurance to Value (ITV) for various property types
Required Qualifications
High School Diploma or General Equivalency Diploma
2 years of insurance sales and service experience
1 year of experience in a Commercial Insurance agency
Valid Property and Casualty insurance license
Excellent communication and customer service skills
Preferred Qualifications
4 or more years of Commercial Lines Insurance experience
Experience with Agency Management Systems and/or Salesforce
Experience working in a call center environment
Benefits & Perks
Comprehensive medical, dental and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with holidays and volunteer hoursWellness programs