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Associate Patient Care Coordinator - Phoenix, AZ

Optum

Phoenix, AZ
15 days ago
$16.69

Job Description

Join Optum as an Associate Patient Care Coordinator, where you'll play a vital role in supporting patients and clinical staff in a dynamic behavioral health setting. Engage in meaningful work that enhances patient care while enjoying a comprehensive benefits package and opportunities for professional development.

Key Responsibilities

  • Greet and support patients during check-in and check-out
  • Register new patients and prepare paperwork
  • Verify completion of consents and insurance eligibility
  • Process payments for in-person appointments
  • Handle existing patient communications and manage internal referrals
  • Record vital signs, weight, and medication profiles before appointments

Required Qualifications

  • 1+ years of experience in an office environment (preferably in a mental health or medical setting)
  • Experience working with computers for professional communication and medical documentation
  • Basic understanding of medical terminology
  • Written and verbal communication skills

Preferred Qualifications

  • Experience with Microsoft Excel, Outlook, Athena RMS (or other EHRs)
  • Ability to interpret a variety of data and instructions

Benefits & Perks

Paid Time Off (PTO) starting from first pay periodMedical plan options with Health Spending Account or Health Saving AccountDental and Vision insuranceLife & AD&D InsuranceShort-term and Long-term disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee Assistance ProgramVoluntary benefits (pet insurance, legal insurance, etc.)