Join Conduent as a Call Center Representative in San Antonio, TX, where you'll be the first point of contact for clients. Enjoy competitive pay, comprehensive benefits, and career growth opportunities while delivering exceptional service to customers.
Key Responsibilities
Manage high volume of inbound calls
Provide information about payments and benefits
Assist with inquiries regarding transactions and account statuses
Process transactions via web-based applications
Maintain knowledge of company and client programs
Communicate in a warm and empathetic manner
Support team operations during peak times or absences
Required Qualifications
High School Diploma or equivalent
6 months of Customer Service, Call Center or Dispatch experience
Ability to pass background check, credit check, and security fingerprinting
Must work onsite in San Antonio office
Preferred Qualifications
Effective communication skills
Strong work ethic and problem-solving skills
Customer service enthusiasm and ability to navigate multiple screens
Benefits & Perks
Paid trainingOvertime opportunitiesIncentive plan with potential earnings of up to $350/monthComprehensive benefits package including health insurance, dental and vision programs, life and disability insurance, retirement savings plan, paid holidays, and PTO