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Client Success Manager - OKC

Paycom Payroll Llc

Oklahoma City, OK
21 days ago
$85,000

Job Description

Join Paycom as a Client Success Manager and play a vital role in ensuring client satisfaction and success. You'll leverage your expertise to deliver tailored solutions and drive client retention in a fast-paced environment.

Key Responsibilities

  • Manage a portfolio of new and long-term clients
  • Provide tailored solutions and strategic insights
  • Analyze client interactions to identify trends
  • Drive client adoption of Paycom software
  • Ensure 100% accuracy in payroll processing
  • Coordinate with internal departments to enhance client health

Required Qualifications

  • Bachelor's degree or successful completion of Product Configuration Program training
  • Advanced experience utilizing Excel for data management
  • Experience troubleshooting complex client inquiries

Preferred Qualifications

  • Bachelor's degree in business or related field
  • Project and/or process management certifications
  • SHRM-CP
  • Lean Six Sigma White or Green Belt

Benefits & Perks

Paid vacation, sick, bereavement, holiday and personal days401(k) with matchingEmployee stock purchase programFinancial wellness toolsPaid family leave programsPet insuranceIdentity theft and privacy protection planMental health and well-being benefitsAward-winning learning and development programs