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Associate Patient Care Coordinator - Owensboro, KY

Optum

Owensboro, KY
1 day ago
$16.00 - $27.69

Job Description

Join Optum as an Associate Patient Care Coordinator in Owensboro, KY, where you will play a vital role in enhancing patient experiences and healthcare delivery. This full-time position offers comprehensive training and a supportive team environment focused on innovative health services.

Key Responsibilities

  • Greet patients
  • Coordinate patient flow to reduce wait times
  • Assist patients with intake processes
  • Collect co-payments, co-insurance, and deductibles
  • Process walk-in patients and visitors
  • Confirm eligibility and verify insurance benefits
  • Ensure accurate entry of demographic and billing information
  • Schedule appointments using computerized scheduling programs
  • Explain financial responsibilities and payment options to patients
  • Counsel patients regarding insurance benefits

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of customer service experience
  • Ability to work full-time from 9:00am - 5:30pm, including occasional overtime
  • Must be 18 years of age or older

Preferred Qualifications

  • 1+ years of related work experience, including data entry
  • Working knowledge of medical office procedures and medical terminology

Benefits & Perks

Paid Time OffMedical Plan optionsDental, Vision, Life & AD&D Insurance401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits