The Director of Operations will lead the management of the agency's real estate portfolio, ensuring efficient operations and safety across properties in NYC. This role involves team leadership, vendor coordination, and the development of performance metrics to enhance operational effectiveness.
Key Responsibilities
Oversee the day-to-day operations of agency properties across NYC
Manage area managers and vendor coordination
Develop and implement performance metrics
Ensure compliance with safety standards and regulations
Required Qualifications
10 years of experience as a tradesperson
5 years of managerial experience
Knowledge of technical building systems
Understanding of maintenance operations and vendor management
Fluent in English
Preferred Qualifications
Experience in a hybrid role with field and office responsibilities
Familiarity with life safety system requirements and contract management
Ability to develop and analyze performance metrics