Join Snowshoe Mountain as a Retail Store Manager, where you'll lead a dynamic retail team, drive sales performance, and enjoy unique employee perks like skiing privileges and discounts. This flex year-round position offers the opportunity to balance work and personal life while developing your leadership skills in a vibrant resort setting.
Key Responsibilities
Deliver excellent customer service and oversee POS operations
Train and coach staff on customer service, systems, policies, and procedures
Manage scheduling, timecards, performance reviews, and employee development
Lead daily operations: inventory, merchandising, mail orders, safety, and cleanliness
Monitor and drive financial performance, sales goals, and shrinkage control
Conduct interviews, hiring, onboarding, and offboarding
Handle cash operations and ensure compliance with cash handling procedures
Attend and lead meetings; communicate goals and updates to staff
Support other retail units and assist with seasonal store setups
Maintain a professional environment and serve as a role model
Required Qualifications
High School Diploma or GED
Preferred Qualifications
Sales experience
Hospitality experience
Training experience
General management experience
One year retail experience with three months of management or two months of general management experience
Basic computer skills
POS/inventory system experience
Benefits & Perks
Free skiing and snowboarding privileges at Alterra resortsDiscounts on Ikon Passes401k plan available to employees over 18Discounted Friends and Family Lift Ticket Vouchers30% off food & beverage locations (excludes alcohol)30% off soft goods15% off hard goods at Snowshoe owned retail locationsPro Deals from top brands