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Retail Store Manager

Snowshoe Mountain

Snowshoe, WV
3 days ago

Job Description

Join Snowshoe Mountain as a Retail Store Manager, where you'll lead a dynamic retail team, drive sales performance, and enjoy unique employee perks like skiing privileges and discounts. This flex year-round position offers the opportunity to balance work and personal life while developing your leadership skills in a vibrant resort setting.

Key Responsibilities

  • Deliver excellent customer service and oversee POS operations
  • Train and coach staff on customer service, systems, policies, and procedures
  • Manage scheduling, timecards, performance reviews, and employee development
  • Lead daily operations: inventory, merchandising, mail orders, safety, and cleanliness
  • Monitor and drive financial performance, sales goals, and shrinkage control
  • Conduct interviews, hiring, onboarding, and offboarding
  • Handle cash operations and ensure compliance with cash handling procedures
  • Attend and lead meetings; communicate goals and updates to staff
  • Support other retail units and assist with seasonal store setups
  • Maintain a professional environment and serve as a role model

Required Qualifications

  • High School Diploma or GED

Preferred Qualifications

  • Sales experience
  • Hospitality experience
  • Training experience
  • General management experience
  • One year retail experience with three months of management or two months of general management experience
  • Basic computer skills
  • POS/inventory system experience

Benefits & Perks

Free skiing and snowboarding privileges at Alterra resortsDiscounts on Ikon Passes401k plan available to employees over 18Discounted Friends and Family Lift Ticket Vouchers30% off food & beverage locations (excludes alcohol)30% off soft goods15% off hard goods at Snowshoe owned retail locationsPro Deals from top brands