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Job Description
Join Intuit as a Tax Associate and work remotely to assist customers with their tax preparation using TurboTax. This role offers the chance to enhance client experiences while benefiting from comprehensive company support and flexibility.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Manage product/software inquiries
Maintain sensitive customer and proprietary business information
Utilize government websites and professional resources to assist customers
Document interactions to maintain accurate records
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active Preparer Tax Identification Number (PTIN)
Possess or be able to obtain any related State licenses, certificates, permits, or bonds
Internet connection that meets Intuit Security criteria
Available to work a minimum of 20 hours per week, spread across three or more days
Preferred Qualifications
Excellent customer service skills
Ability to interact with customers through video and audio tools in a professional manner
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live