Call Center Customer Solutions Sales Rep - $18 per Hour Plus Commission & Incentive
SPECTRUM
Lake Mary, FL
1 day ago
$18 per hour plus commission & incentives
Job Description
Join Spectrum's Call Center Customer Solutions Sales team to enhance your career while providing exceptional customer service and driving sales. Utilize your communication skills and problem-solving abilities to ensure customer satisfaction and promote Spectrum's innovative products.
Key Responsibilities
Establish and maintain high customer satisfaction
Meet or exceed weekly and monthly sales goals
Respond to inbound sales calls efficiently
Answer billing inquiries and account issues
Explain products and services to retain business
Knowledge of competitors' pricing and products
Required Qualifications
High school diploma or equivalent
Demonstrated computer and consumer electronics skills
Ability to read, write, speak and understand English
Effective verbal and written communication skills
Working knowledge of cable communications products and services
Judgment and initiative to accomplish job duties
Ability to use personal computer and appropriate software applications
Ability to apply appropriate sales techniques and achieve sales goals
Ability to prioritize and organize effectively
Office environment working conditions
Variable hours including weekends and holidays
Preferred Qualifications
2+ years of call center experience in customer service and/or phone sales
Benefits & Perks
Free internet, TV, and phone services (restrictions apply)Comprehensive pay and benefits package