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Call Center Customer Solutions Sales Rep - $18 per Hour Plus Commission & Incentive

SPECTRUM

Lake Mary, FL
1 day ago
$18 per hour plus commission & incentives

Job Description

Join Spectrum's Call Center Customer Solutions Sales team to enhance your career while providing exceptional customer service and driving sales. Utilize your communication skills and problem-solving abilities to ensure customer satisfaction and promote Spectrum's innovative products.

Key Responsibilities

  • Establish and maintain high customer satisfaction
  • Meet or exceed weekly and monthly sales goals
  • Respond to inbound sales calls efficiently
  • Answer billing inquiries and account issues
  • Explain products and services to retain business
  • Knowledge of competitors' pricing and products

Required Qualifications

  • High school diploma or equivalent
  • Demonstrated computer and consumer electronics skills
  • Ability to read, write, speak and understand English
  • Effective verbal and written communication skills
  • Working knowledge of cable communications products and services
  • Judgment and initiative to accomplish job duties
  • Ability to use personal computer and appropriate software applications
  • Ability to apply appropriate sales techniques and achieve sales goals
  • Ability to prioritize and organize effectively
  • Office environment working conditions
  • Variable hours including weekends and holidays

Preferred Qualifications

  • 2+ years of call center experience in customer service and/or phone sales

Benefits & Perks

Free internet, TV, and phone services (restrictions apply)Comprehensive pay and benefits package