Join Enterprise Bank & Trust as an Assistant Branch Manager, where you'll lead daily operations, support staff development, and ensure exceptional customer service, all while contributing to community success.
Key Responsibilities
Supervise day-to-day operations of new account desks and teller areas
Coach associates and create schedules
Partner with Branch Manager to ensure customer service
Monitor and coach staff on sales and performance
Ensure compliance with company policies and procedures
Handle customer concerns and escalate as needed
Assist in recruitment and training of staff
Complete new accounts and teller activities as needed
Complete quarterly assessments and ensure adherence to guidelines
Travel up to 10% to cover other branches
Required Qualifications
Excellent leadership and interpersonal skills
Strong organizational skills with high accuracy
Thorough knowledge of bank operations and compliance
Team-oriented with a positive attitude
Strong oral and written communication skills
Excellent problem-solving skills
Preferred Qualifications
Experience working in an environment with individual and team goals
Previous supervisory experience
Benefits & Perks
Annual paid volunteer time offCharitable-matching opportunitiesProfessional growth opportunities