Join Optum as an Associate Patient Care Coordinator to make a significant impact on health outcomes by providing essential front office support in a dynamic healthcare environment. You'll handle appointment scheduling, patient registration, and clerical functions while enjoying comprehensive benefits and career development opportunities.
Key Responsibilities
Greets patients and manages appropriate standard wait times
Completes check-in and check-out tasks, including patient demographic verification and insurance verification
Collects co-payments, co-insurance, and deductibles
Manages cashier box and daily deposits according to company policies
Answers phones and schedules appointments
Manages medical records and ensures correspondence is scanned/processed
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in customer service
Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Preferred Qualifications
1+ years of experience with medical office processes
1+ years of related work experience including data entry
Prior experience with EMR computer applications
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan optionsDental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits