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Customer Accounts Advisor Plus

Aarons

Washington, PA
10 hours ago
$13.25 - $14.00

Job Description

Join Aaron's as a Customer Accounts Advisor Plus, where you'll connect with customers to drive payment collections and lease renewals, ensuring their satisfaction and guiding them toward ownership. This role is critical in building relationships and making a genuine difference in customers' lives.

Key Responsibilities

  • Maintain and update customer accounts in the store computer system
  • Engage with customers to ensure lease agreement renewals
  • Promote benefits of timely lease payments
  • Assist in achieving revenue and renewal goals
  • Help with merchandise returns and deliveries
  • Ensure proper vehicle maintenance and safety
  • Support the Sales Team and management as required

Required Qualifications

  • Must be at least 21 years old with a valid state Driver’s License (USA) or at least 18 years old (Canada)
  • Must meet DOT requirements for certification in required states
  • Ability to work hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with assistance

Preferred Qualifications

  • Two years of retail/customer service experience
  • High School diploma or equivalent
  • Excellent interpersonal and communication skills
  • High energy and multitasking ability
  • Proper telephone etiquette
  • Proficient computer skills

Benefits & Perks