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Job Description
Join Cognizant as a Client Relationship Manager in the healthcare sector, where you will lead client engagements, optimize resource allocation, and drive business transformation. Work in a hybrid model to balance client needs with your well-being, while leveraging your extensive experience to enhance client satisfaction and retention.
Key Responsibilities
Build trusted relationships with client stakeholders
Understand the client environment, issues, and priorities
Work with clients to define problems and co-create solutions
Drive RFPs and proactive bids for renewals and expansions
Track healthcare/payer industry trends and propose solutions
Serve as the day-to-day point of contact for clients
Be responsible for backlog growth including renewals
Lead onsite project teams and ensure understanding of client environment
Required Qualifications
Minimum 15+ years in a client facing role or account leadership role in IT professional services or management consulting
Experience engaging with and influencing senior decision-makers
Experience with claims and service center operations
Experience leading diverse teams in a multi-cultural environment
Strong experience with the global service delivery model
In-depth understanding of business problem domain and technology for healthcare
Strong performance track record in leading various portfolios
Ability to navigate large organizations and work in a multifaceted matrix
Ability to conceptualize and present solutions in the healthcare/payer domain
Forecasting and P&L management experience
Benefits & Perks
Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan