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Customer Service Representative - PT

Avis Budget Group

Hanover, MD
28 days ago
$16.10/hour

Job Description

Join Avis Budget Group as a Part-Time Customer Service Representative and enjoy a dynamic outdoor role assisting customers with their rental needs. Benefit from competitive pay, comprehensive training, and a range of employee perks in a supportive environment.

Key Responsibilities

  • Assist customers in the rental or return process on airport lots
  • Check cars and enter information in a handheld device
  • Process rentals for loyalty customers
  • Assist customers at exit gates or check-in cars at return
  • Provide excellent customer service

Required Qualifications

  • Valid Driver’s License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts
  • Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods
  • Must be 18 years of age and legally authorized to work in the United States
  • Regular, on-site presence required

Preferred Qualifications

  • 6 months retail customer service experience in a fast-paced environment

Benefits & Perks

Bi-weekly hourly wage (weekly in New York and Puerto Rico)On the job trainingPaid time offMedical, dental and other insuranceFlexible spending account for public transportation or parking expensesRetirement benefits (401k)Employee discounts on car rentals and purchases