Join TEKsystems as a Customer Service Representative where you'll deliver exceptional service to clients, ensuring prompt resolutions and enhancing customer relationships. This role is ideal for individuals who thrive in a team environment and are focused on creating positive outcomes for clients.
Key Responsibilities
Documenting and taking calls from clients
Handling requests for changes or updates to accounts
Growing existing client relationships
Processing cancellation requests
Setting up autopay and timely entry of inbound leads
Required Qualifications
Availability and dependability to multitask
Ability to provide prompt service and one call resolution
Strong focus on team environment and customer service
Benefits & Perks
Medical, dental & visionCritical Illness, Accident, and Hospital coverage401(k) Retirement Plan with pre-tax and Roth optionsVoluntary Life Insurance & AD&DShort and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)