Associate Patient Care Coordinator - Beaverton/Portland, OR
Optum
Portland, OR
17 hours ago
$16.00 - $27.69
Job Description
Join Awakened Heart as an Associate Patient Care Coordinator where you'll play a vital role in supporting both patients and clinical staff. This position offers a rewarding opportunity to enhance patient experiences in a welcoming environment while ensuring smooth operational processes.
Key Responsibilities
Review each patient’s chart prior to appointment and ensure consents and insurance verification is complete
Support providers with patient check in and check out
Assist with onboarding new patients and prepare paperwork
Process payments or co-pays, deductibles, and fees
Assist in updating and scheduling existing patients
Answer phone calls and return voicemails
Inventory, submit order requests, and restock supplies
Monitor clinician/admin inbox and respond accordingly
Ensure all locations are welcoming and adhere to brand guidelines
Secure patient information and maintain confidentiality
Required Qualifications
High School Diploma / GED (or higher)
1+ years of experience in a mental health or medical office setting
1+ years of experience with electronic health records
Preferred Qualifications
Bachelor's degree
Experience with insurance verification
Ability to interpret a variety of data and instructions furnished in written, oral, diagram, or schedule form
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan optionsDental, Vision, Life & AD&D Insurance401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits