Associate Patient Care Coordinator - Lake Success, NY
Optum
Lake Success, NY
24 days ago
$16.00 - $28.85
Job Description
Join Optum as an Associate Patient Care Coordinator in Lake Success, NY, where you'll support a dynamic healthcare team in delivering exceptional patient care and service. Enjoy a collaborative environment, a competitive salary, and a comprehensive benefits package.
Key Responsibilities
Greet patients and conduct check-in process
Load or update insurance information
Answer telephone calls promptly and courteously
Confirm and schedule appointments
Verify eligibility and authorization
Collect co-payments and outstanding balances
Monitor daily reminder call logs and conduct outreach to patients
Scan and index documents into the EHR
Assist coworkers to assure smooth office operation
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of computer proficiency in Microsoft Office
Ability to travel 10% of the time to cover other offices if needed
Preferred Qualifications
1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record (EPIC)
Knowledge of Medical terms
Benefits & Perks
Paid Time Off (PTO) plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus Program