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Job Description
Join Cognizant as a Client Relationship Manager in the healthcare sector, where you will lead client engagements, drive business growth, and foster strong relationships. Leverage your extensive experience to enhance client satisfaction and contribute to transformative healthcare solutions.
Key Responsibilities
Build trusted relationships with client stakeholders
Understand the client environment, issues, and priorities
Work with clients to define problems and co-create solutions
Drive RFPs and proactive bids for renewals and expansions
Track healthcare/payer industry trends and propose solutions
Serve as the day-to-day point of contact for clients
Responsible for backlog growth including renewals and extensions
Lead onsite project teams and ensure understanding of the client environment
Required Qualifications
Minimum 15+ years in a client facing or account leadership role
Experience engaging with and influencing senior decision-makers
Experience with claims and service center operations
Experience leading diverse teams in a multi-cultural environment
Strong experience with the global service delivery model
In-depth understanding of business problem domain and technology solutions
Strong performance track record in sales and program leadership
Ability to navigate a large organization and persuade effectively
Ability to conceptualize and analyze business transformations
Forecasting and P&L management experience
Benefits & Perks
Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan