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Ambulatory Service Representative - Pedi High Risk

Christus Health

San Antonio, TX
1 day ago
$35k - $45k

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Christus Health as an Ambulatory Service Representative, where you'll play a vital role in ensuring patients receive timely and efficient care. Your administrative expertise will support both routine and urgent patient needs in a dynamic healthcare environment.

Key Responsibilities

  • Receives and directs phone calls from patients and physician offices
  • Schedules patients for treatment by multiple providers and treatment areas
  • Prioritizes appointments for optimum patient care
  • Handles urgent patient care calls and alerts providers
  • Greets patients for scheduled and/or urgent care appointments
  • Confirms and verifies patient demographic and insurance information
  • Collects co-payments from patients upon arrival
  • Obtains signatures of consent for treatment authorization
  • Collaborates with insurers for prior-authorizations
  • Maintains accurate and timely records and logs
  • Performs various administrative and clerical duties
  • Complies with established departmental policies and health regulations

Required Qualifications

  • High School Diploma or GED
  • Proficient in software and computer systems
  • Knowledgeable of business office terminology / procedures
  • Ability to multi-task and work under stressful situations
  • Effective written and verbal communication skills
  • 1+ year of customer service experience

Preferred Qualifications

  • Experience with medical office terminology

Benefits & Perks