Join Zendesk as a Cloud DevOps Engineer to enhance our Voice products through robust, scalable infrastructure solutions on AWS. Collaborate with teams to deliver high-quality software that meets customer needs.
Key Responsibilities
Build and monitor scalable, high-performance infrastructure solutions on AWS
Collaborate with product and engineering teams to support development through cloud architecture and infrastructure
Build, monitor, and improve CI/CD pipelines
Contribute to security and compliance initiatives within the engineering organization
Continuously seek improvements in infrastructure reliability, performance, and cost-effectiveness
Support remediation of production incidents and help implement preventive solutions
Promote a culture of learning and knowledge sharing within the team
Required Qualifications
2-4 years of professional DevOps experience, specifically with AWS
Experience with Ruby or Go
Practical knowledge of the AWS Well-Architected Framework