Join Walt Disney World Resort as a Hotel Manager and lead a team dedicated to creating magical moments for guests. You'll oversee daily operations across multiple departments, ensuring exceptional service and team engagement while fostering an inclusive culture.
Key Responsibilities
Model leadership values and principles to drive results
Identify, develop, and lead talent
Lead with realistic optimism and set a vision
Build a culture of inclusion
Address and resolve Guest/Member concerns
Provide visible leadership in hospitality
Conduct career development conversations
Demonstrate commitment to Guest service principles
Develop a strategic operating plan
Use performance metrics to drive team improvement
Required Qualifications
Minimum seven years of progressive leadership experience in the hospitality industry
Willingness and ability to continuously learn and adapt
Strategic mindset with a focus on achieving targeted results
Proven ability to deliver exceptional Guest service
Experience analyzing key performance metrics
Strong ability to develop talent and foster collaboration
Holistic understanding of Guest and Employee needs
Effective communication skills
Ability to work seamlessly in a matrix-based organization
Commitment to diversity and inclusion
Proficiency in Windows-based systems and hotel operating systems
Flexibility to work evenings, weekends, and holidays
Experience leading in a large hotel environment
Preferred Qualifications
Bachelor’s degree in hospitality, business, or a related field
Benefits & Perks
Health and savings benefitsEducational opportunitiesSpecial perks unique to Disney