Job-Specific Duties and Responsibilities:
- Operational Monitoring: Regularly monitor MQ systems for uptime, performance, and potential issues; ensure smooth operation of queues, channels, and other MQ objects.
- Security Administration: Manage security access and permissions for MQ users, implement necessary security protocols, and ensure that data transmissions remain secure.
- Incident Resolution: Provide first-line troubleshooting for MQ-related issues, coordinate with support teams when needed, and respond to alerts to maintain system availability.
- Maintenance and Updates: Schedule and apply routine updates, patches, and configuration changes to maintain a stable and secure MQ environment.
- Backup and Recovery: Follow established procedures to manage backup and recovery operations, participate in disaster recovery drills, and ensure recovery plans are documented.
- Documentation & Compliance: Maintain accurate records of MQ configurations, permissions, and troubleshooting steps; ensure all changes comply with IT policies and industry regulations.
- Resource Monitoring & Capacity Support: Track usage of MQ resources, monitor system capacity, and identify when adjustments are needed to meet operational needs.
- Support Collaboration: Work closely with other IT teams and users to resolve MQ issues, answer questions, and provide guidance on MQ system usage.
- Documentation & Compliance: Maintain accurate records of MQ configurations, permissions, and troubleshooting steps; ensure all changes comply with IT policies and industry regulations.
- Resource Monitoring & Capacity Support: Track usage of MQ resources, monitor system capacity, and identify when adjustments are needed to meet operational needs.
- Support Collaboration: Work closely with other IT teams and users to resolve MQ issues, answer questions, and provide guidance on MQ system usage.
Job-Specific Minimum Requirements:
- Active Secret clearance is required.
- Due to agency and contract requirements, candidates must be U.S. citizens with no dual citizenship.
- This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
- This individual must be able to accommodate a rotational on-call schedule as needed.
- 7 or more years of experience in a MQ Administrator role or in a related field
- Experience with WebSphere
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