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Job Description
Join Optum as an Associate Patient Care Coordinator in Tampa, FL, where you'll play a key role in enhancing patient experiences through appointment scheduling, registration, and clerical support. Contribute to health equity and make a meaningful impact in the community while enjoying a culture of diversity, inclusion, and career development opportunities.
Key Responsibilities
Greets patients and manages wait times
Completes check-in and check-out tasks including demographic and insurance verification
Collects co-payments and issues receipts
Manages cashier box and daily deposits
Answers phones and schedules appointments
Maintains medical records and ensures proper filing
Establishes effective relationships with patients and staff
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in customer service
Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Preferred Qualifications
1+ years of experience with medical office processes
1+ years of related work experience including data entry
1+ years of experience with referrals
Prior experience with EMR computer applications
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending or Health Saving accountsDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits