Join Optum as a Practice Support team member in Lake Katrine, NY, where you'll play a vital role in delivering excellent patient care. Collaborate with dedicated professionals and utilize state-of-the-art technology while ensuring smooth operations in a fast-paced healthcare environment.
Key Responsibilities
Obtain accurate and updated patient information
Perform insurance verification
Check in and check out patients
Schedule appointments
File and maintain medical records
Answer incoming and outgoing calls
Provide effective communication to patients and team members
Comply with administrative policies
Cross-train and assist in other locations as needed
Required Qualifications
High School Diploma/GED
1+ years of customer service or healthcare related experience
Intermediate level of computer proficiency
Preferred Qualifications
1+ years of experience working in medical front office
1+ years of experience in medical terms
Experience working with an electronic health record (EPIC)
Bilingual (English/Spanish)
Benefits & Perks
Paid Time OffMedical Plan optionsDental and Vision Insurance401(k) Savings PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus Program