Intuit is looking for Tax Associates to assist customers with their taxes remotely. This role offers the chance to enhance the customer experience and contribute to the mission of 'Powering Prosperity Around the World' while enjoying flexible work arrangements and various employee benefits.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Maintain sensitive customer and business information responsibly
Utilize government websites and professional resources to deliver accurate answers to customers
Interact with customers in a professional manner while adhering to Intuit’s operating values
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active Preparer Tax Identification Number (PTIN)
Willingness to obtain any related State licenses, certificates, permits, or bonds
Reliable internet connection meeting Intuit Security criteria
Availability to work a minimum of 20 hours per week, spread across three or more days
Preferred Qualifications
Experience using commercial tax preparation software
Excellent customer service skills
Ability to interact professionally with customers through video and audio tools
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveIntuit provided E&O insuranceEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live