Manager, Operations (Behavioral Health Utilization Management Intake Team)
Blue Shield of California
Surfside, CA
15 days ago
This Job Position Has Expired
This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Blue Shield of California as a Manager in the Behavioral Health Utilization Management Intake team, where you'll oversee operations, ensure regulatory compliance, and foster a collaborative work environment, while driving process improvements and team success.
Key Responsibilities
Oversee day to day operations and performance oversight
Communicate mission, vision, goals, and expectations
Direct activities of smaller departments through supervisors
Partner with offshore management for regulatory compliance
Establish operational objectives and monitor staff productivity
Provide coaching and mentoring to non-clinical staff
Identify process improvement opportunities
Required Qualifications
College degree or equivalent experience
Minimum 7 years relevant experience
3 years management experience
Basic management approaches knowledge
Functional expertise in the area of responsibility