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Job Description
Intuit is seeking Tax Associates to work remotely during the upcoming tax season. Ideal candidates will have a strong background in tax preparation and excellent customer service skills, providing support to clients as they navigate their tax filings using TurboTax products.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice, full service return preparation, and tax calculations
Manage product/software inquiries
Maintain sensitive customer information in a responsible manner
Utilize government websites and professional resources to deliver accurate answers
Document interactions to maintain accurate records
Interact with customers using video communication software
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Ability to work a minimum of 20 hours per week, spread across three or more days
Preferred Qualifications
Experience with commercial tax preparation software
Ability to obtain any related State licenses, certificates, permits, or bonds
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live