Join Afni as a Bilingual Spanish Customer Service Representative where you will assist policyholders with their insurance needs through inbound calls. You'll play a crucial role in providing exceptional customer experiences and will have opportunities for career growth.
Key Responsibilities
Take inbound calls and conduct consultations to identify customer needs.
Educate customers on insurance products and services.
Communicate effectively all coverages and solutions.
Solve problems and resolve inquiries regarding insurance.
Engage in conversations with diverse individuals.
Customize assistance according to policyholder's needs.
Required Qualifications
At least six months working in a service or sales environment
Ability to work in a fast-paced environment
Ability to multitask and use effective time management
Ability to communicate written and verbally in both Spanish and English
Computer skills
Benefits & Perks
Full time hours with 40-hour work weekJob stability since 1936Paid Time OffMedical, Dental and Vision InsuranceTuition ReimbursementLucrative Referral ProgramCareer Growth opportunitiesAnnual Performance Reviews