Patient Access Representative Lead - Minneapolis, MN
Optum
Richfield, MN
23 days ago
$20.72/hour
Job Description
Join Optum as a Patient Access Representative Lead, where you'll enhance healthcare access and improve patient outcomes. Collaborate with a diverse team and enjoy comprehensive benefits while making a significant impact in your community.
Key Responsibilities
Complete the registration process by collecting demographic and financial data
Resolve claim issues or registration errors
Screen and approve patients for financial assistance programs
Provide customer service for inbound and outbound calls
Coordinate workflow among team members
Participate in training and orientation of new employees
Required Qualifications
2+ years of revenue cycle experience in a healthcare/hospital setting
2+ years of customer service experience
Intermediate level of proficiency with Microsoft Office
Ability to work 40 hours/week
Preferred Qualifications
Experience with electronic medical records
Epic experience
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contributionSign-on bonus for external applicants