Join USAA as an Entry-Level Vehicle Insurance Assessor and make a meaningful impact in the lives of our members. This role offers a comprehensive training program and the chance to grow within a supportive environment while providing exceptional customer service in the auto claims process.
Key Responsibilities
Adjust non-injury auto claims under supervision
Evaluate and settle low complexity auto claims
Document thought process including damage evaluation and negotiation
Collaborate with business partners for claims resolution
Support members through various communication channels
Ensure risks are identified and controlled according to policies
Required Qualifications
High School Diploma or equivalent experience or GED
Ability to provide exceptional customer service
Ability to prioritize and multi-task
Successfully acquire an insurance adjuster license within 90 days of hire
Successful completion of a job-related assessment
Preferred Qualifications
US military experience through military service or as a military spouse/domestic partner
Bachelor's degree
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with holidays and volunteer hoursWellness programs and career path planning