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Job Description
Join Intuit as a Tax Associate and help customers navigate their tax filings remotely. Enjoy the flexibility of working from home while providing expert advice and assistance using TurboTax products.
Key Responsibilities
Assist customers in completing their taxes using Intuit TurboTax products
Provide tax advice and full-service return preparation
Manage product/software inquiries and tax calculations
Maintain confidentiality of customer information
Utilize government websites and professional resources to assist customers
Document customer interactions accurately
Required Qualifications
Minimum of 2 years of experience filing 30 or more federal and state individual 1040 tax returns
Active Preparer Tax Identification Number (PTIN)
Possess or be able to obtain necessary state licenses, certificates, permits, or bonds
Internet connection that meets Intuit Security criteria
Availability to work a minimum of 20 hours per week, spread across three or more days
Preferred Qualifications
Experience with commercial tax preparation software
Excellent customer service skills
Ability to interact with customers professionally via video and audio tools
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live