Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative to play a vital role in managing patient billing and accounts receivable. You will utilize your expertise in insurance processes and billing regulations to ensure accurate financial transactions and provide exceptional customer service.
Key Responsibilities
Demonstrate knowledge of insurance processes, including deductibles, out-of-pockets, and copays
Accurately record payments received and apply payments to patient accounts
Conduct regular reviews of patient accounts to identify discrepancies
Interact with patients to address billing inquiries and assist in payment arrangements
Initiate collection efforts for past-due accounts
Maintain detailed and accurate records of all interactions related to patient accounts
Ensure compliance with healthcare billing regulations, including HIPAA
Generate regular reports on accounts receivable status and billing performance
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability