Associate Patient Care Coordinator - San Antonio, TX
Optum
San Antonio, TX
1 day ago
$16.00 - $27.69
Job Description
Join Optum as an Associate Patient Care Coordinator and play a vital role in connecting patients with essential healthcare services. You'll manage patient registrations, insurance verifications, and appointment scheduling while providing outstanding customer service in a supportive and inclusive environment.
Key Responsibilities
Provide exceptional service to all customers
Greet patients and check them in and out
Collect appropriate co-pays and adhere to cash handling policies
Schedule appointments verifying visit type and provider
Manage waiting room cleanliness and communicate with patients
Collaborate with back office staff to ensure smooth patient flow
Resolve service issues and defer to management when necessary
Assist co-workers with duties as needed
Required Qualifications
High School Diploma/GED
CPR certified or able to obtain certification within 30 days of hire
1+ years of customer service experience
Intermediate level of proficiency with MS Office
Preferred Qualifications
1+ years of experience in a healthcare setting
1+ years of experience with insurance programs
Experience working with an electronic health record
Medical office setting experience
Knowledge of CPT/ICD-10 coding
Knowledge of medical terminology
Independent means of transportation during work hours
Bilingual in Spanish/English
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits