As a Sales Specialist at Lowe's, you'll engage directly with customers to help them realize their home improvement dreams. Your role combines sales expertise, customer service, and product knowledge to ensure customer satisfaction and drive sales.
Key Responsibilities
Provide SMART customer service by seeking out customers to understand their needs and communicate product advantages
Serve as a point of contact for customers and vendors, providing project estimates and scheduling installations
Monitor inventory levels to support sales and work with vendors
Perform price reviews and ensure maintenance of pricing documentation
Support all checkout functions and assist with customer requests
Train associates in the department and conduct on-the-job training
Required Qualifications
High School Diploma or GED
1 year experience in customer-facing sales or 6 months of Lowe’s retail experience
1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
Able to Read, write, and perform basic arithmetic
Able to stand and sit for prolonged periods
Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
Obtain sales-related licensure or registration if required by law
Preferred Qualifications
1 year of experience in completing customer sales orders
1 Year Experience promoting product related services and plans
2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
Professional certification related to the department being considered
Bi-lingual skills
Benefits & Perks
Health insurance optionsTuition assistance programCompany-matching 401(k)10% Associate DiscountTrack to the Trades programBonus opportunities based on sales performance