At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. The Automation Team supports the implementation of strategic initiatives for the Utilization Management (UM) Clinical Services organization. These initiatives leverage advanced technologies such as artificial intelligence, rules engines, predictive analytics, intelligent character recognition, and cognitive AI to automate UM transactions, streamline workflows, and improve the experience for both providers and members.
The Manager, Product Owner (UM Automation) within the Automation Team will be responsible for supporting the delivery of multiple automation features from concept through implementation. This includes documenting detailed business and technical requirements, user stories, and process flows to guide development efforts.
Contribute to and support the product vision and roadmap for assigned automation features and initiatives.
Participate in backlog grooming, sprint planning, and prioritization to ensure timely delivery of high-quality features.
Support tracking and communication of progress, risks, and issue resolution across features and projects.
Identify opportunities to improve automation features, workflows, and user experience.
Assist in defining success metrics and reporting on performance and value delivered.
4-6 years of experience as a Product Owner, Product Manager, Business Analyst, or similar role delivering business or technical features in an Agile environment.
~ Experience in product development of microservices and APIs in a cloud-native architecture (e.g., AWS, Azure, GCP).
~ Hands-on experience supporting the full product lifecycle: discovery, requirements, development, testing, and release.
~ Strong understanding of Agile practices and experience using tools like Jira, Confluence, or similar platforms.
~ Ability to manage multiple priorities in a dynamic, fast-paced environment.
~ Experience developing or supporting business requirements documents and process flows.
Knowledge of FHIR, X12 EDI transactions, interoperability standards and other healthcare integration standards
Healthcare industry experience, especially in Utilization Management or clinical operations.
Experience working in a SAFe or Scaled Agile environment
Certified Scrum Product Owner (CSPO) or SAFe POPM (Product Owner/Product Manager) certified
Bachelor's degree in Business, Healthcare Administration, Computer Science, or equivalent work experience (6-8 years) in systems, technology, standards, and process improvement may be considered.
Full time
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
We anticipate the application window for this opening will close on: 07/07/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.#