Join Conduent as a Call Center Representative in San Antonio, TX, where you'll be the vital first point of contact for customers. Enjoy competitive pay, comprehensive training, and opportunities for career advancement while making a meaningful impact.
Key Responsibilities
Manage high volume of inbound calls
Provide information about payments and benefits
Assist customers with inquiries regarding transactions
Listen actively to customer needs
Process transactions via web-based applications
Maintain knowledge of company and client programs
Communicate in an empathetic manner
Support team operations during peak times
Required Qualifications
Must be at least 18 years old
High School Diploma or equivalent
6 months of Customer Service, Call Center or Dispatch experience
Complete a background check, credit check, and security fingerprinting
Must be able to work onsite in San Antonio office
Preferred Qualifications
Effective communicator
Strong work ethic
Problem-solving skills
Customer service enthusiasm
Ability to navigate multiple screens and applications
Benefits & Perks
Competitive pay with shift differentialsPaid training and overtime opportunitiesIncentive plan up to $350/month after trainingCareer growth opportunitiesComprehensive benefit options including health insurance