Part Time Associate Patient Care Coordinator - Mukwonago, WI
Optum
Mukwonago, WI
2 days ago
$16.00 - $28.85
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Job Description
Join Optum as a Part Time Associate Patient Care Coordinator in Mukwonago, WI, where your role will be vital in connecting patients with the care they need. With a focus on customer service, you'll greet visitors, manage communications, and ensure patient information is handled with care, all while being part of a diverse and inclusive culture.
Key Responsibilities
Greets visitors and patients in person
Communicates by telephone or video conferencing, upholding excellent customer service
Handles confidential information appropriately
Prioritizes by assessing and analyzing information to identify immediate emergency needs
Maintains current physician on-call schedules
Enters and updates patient demographic and financial information
Obtains appropriate applications and forms, confirming signatures are on file
Provides patients with financial responsibility information and collects patient liabilities
Works with partnering departments to ensure all aspects of the patient’s encounter are completed
Coordinates patient admission needs and bed assignments
Meets or exceeds audit accuracy standards
May perform other duties upon request
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience in an office setting or professional work environment
Intermediate level of proficiency with Microsoft Office products
Ability to work 24 hours per week, under a biweekly rotating schedule
Must be 18 years of age or older
Preferred Qualifications
2+ years of customer service experience in a hospital setting
2+ years of scheduling experience in a clinical setting
Experience in a medical office or emergency department
Experience with electronic medical records system
Knowledge of medical terminology
Benefits & Perks
$2000 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution