Join IBM Consulting as a ServiceNow Architect and collaborate with visionaries to enhance the hybrid cloud and AI journey for top companies globally. Utilize your expertise in ServiceNow to identify opportunities for improvement, guide project delivery, and deliver impactful solutions to clients. This role offers flexibility to work from anywhere in the US.
Key Responsibilities
Act as subject matter expert on ServiceNow solutions
Deliver demos and prepare presentations for clients
Design solution architecture for ServiceNow
Collect data points for scoping ServiceNow solutions
Develop staff solution plans
Ensure proper migration of ServiceNow modules
Work with project team on service delivery plan
Provide testing guidance and oversee client validation
Required Qualifications
Experience with ServiceNow solutions
Technical guidance in ServiceNow project delivery
Ability to identify improvement opportunities in service operations