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Precertification Radiology Liaison - Mount Kisco, NY

Optum

Mount Kisco, NY
22 days ago
$16.88 - $33.22

Job Description

Join Optum as a Precertification Radiology Liaison in Mount Kisco, NY, where you'll coordinate approvals for advanced imaging studies. Experience a fulfilling career in healthcare, empowered by a global organization to make a positive impact on community health.

Key Responsibilities

  • Review Radiology advanced imaging schedules
  • Follow up on missing/pending exams
  • Review authorizations for validity
  • Update missing/outstanding lists
  • Obtain authorization information for exams
  • Communicate with patients regarding authorization status
  • Answer patient authorization inquiries
  • Manage upgrade/downgrade requests
  • Obtain contracted rates for patients
  • Provide Radiology team with exam cost
  • Manage stat radiology requests
  • Facilitate solutions to problems/issues
  • Process diagnosis changes
  • Assist with special projects and tasks

Required Qualifications

  • High School Diploma / GED
  • Must be 18 years of age or older
  • 6+ months of experience with prior authorizations
  • 2+ years of experience in Customer Service
  • Experience with Microsoft Word, Excel, and Outlook
  • Knowledge of ICD-9 and CPT codes
  • Ability to work any of the 9-hour shift schedules

Preferred Qualifications

  • Experience working within the health care industry and with health care insurance
  • Experience working in a hospital, physician's office, or medical clinic setting
  • A clerical or administrative support background
  • Experience working in a call center

Benefits & Perks

6 weeks of paid trainingComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution