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Job Description
As a Route Manager at Capital Waste Services, you will oversee the activities of drivers and loaders to ensure safe and efficient waste collection services. With a focus on customer satisfaction, you will manage staffing, resolve issues, and coordinate with various departments to enhance operational efficiency and safety.
Key Responsibilities
Direct activities of drivers and loaders for waste collection
Manage safety and compliance within departments
Schedule routes and manage staffing levels
Resolve customer inquiries and complaints
Perform route audits and employee observations
Coordinate with various departments for customer service
Maintain logs for DOT hours and operational safety
Required Qualifications
High School Diploma or GED
Minimum two years of related experience in waste, distribution, or transportation
Ability to communicate effectively
Knowledge of DOT and OSHA regulations
Preferred Qualifications
Experience as a commercial driver
Customer service representative experience
Experience in route planning
OSHA training certificate
CDL license
Benefits & Perks
401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offReferral programVision insurance